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I cannot say enough about American Garage Doors and Openers?!!! They were very professional & effecient from start to finish. Chas was my initial point of contact when receiving an estimate for a garage. He was extremely patient with my uncertainty about which door to get. However, he made sure whatever my decision was, I would be happy. on the day of installation, I had the pleasure of having Robby install the door. Robby was an EXPERT in every meaning of the word. He went above & beyond with his awesome customer service, skill/knowledge, & informing me about key maintenance tips on maintaining the longevity of the garage door/assembly. I cannot thank you all enough! I have a new profound love for my garage! Thank you!!!
mATT GRIFFITH CAME TO OUR RESIDENCE TODAY AND PERFORMED WORK
ON OUR OVERHEAD DOOR.
hE WAS COURTEOUS, PATIENT, AND ANSWERED ALL MY QUESTIONS
DIRECTLY AND SUCCINTLY.
hE WAS VERY PROFESSIONAL AND DID A TERRIFIC JOB FOR ME.
I COULDN'T BE MORE PLEASED.
jIM STRONG ATHENS GA
I originally spoke to the sales staff during the home expo show at the Cobb Galleria as I needed to have my garage door replaced. When Hal arrived he was very professional and knowledgeable of the products that I was interested in purchasing.
Travis and Chris arrived and installed the new garage door and the new liftmaster “Wall Mount” garage door opener. These guys did a fantastic job and would request them for any future work.
The new garage door is lighter, better quality, and insulated. What a difference having an insulated door makes over one that is not insulated. The “Wall Mount” garage door opener is state of the art and noiseless. Combine this with the MyQ feature enables me to open my garage door and turn lights on/off via computer or cell phone. Highly recommended this company and employees!!
The men that do the work are great. could not ask for a nicer crew to do the work. the problem i have is the ones who answer the phones. i tell them what i need in springs and door sealers and they dont relay the message.instead they send them out to ascess the work. if i didnt know what i needed i would not bother to tell them. if the ladies can not relay the right message to the drivers what is the point? it is a waste of my time and the men's when they don't get the message to bring the springs with them. i know they keep our springs in stock, what i want to know is how we can fix this on going problem with the ones who answer the phone?
WE woke up this morning to a garage door that wouldn't open and we were unable to get our vehicles out. i contacted American Garage door and they answered on the first ring and was very courteous. the tech robert arrived at our home within an hour and was able to repair the door and had it working within an hour and the price quoted before the work was very reasonable and was actually lower than i was expecting. robert was well trained and knew exactly what had to be done before starting the work and offered me a discount that i wasn't even aware of. i was very impressed and will recommend them to my friends and family. great job !!!!!!!!!